Information Technology

System Administration & IT Project Implementation

Our services within IT and system maintenance add value in many different areas, taking the pressure away from your existing personnel, adding momentum to a stalled project or identifying and preventing potential pitfalls and failure modes.

Working with information technology involves balancing many activities ranging from procurement through hardware and software issues to maintenance. It involves at least as many people skills as computer skills. The tension between authority and responsibility on the one hand and service on the other is proving exhaustively difficult even for the most prominent IT departments to manage. Since the extremes are normally easier to maintain than the middle ground we often see either authoritarian system rule insensitive to user needs at one extreme and total end-user driven in a constant interrupt mode, at the other.

The solution is to find a balance with the aim of providing an environment where the users can get done what they need and want to do as efficiently and as easy as possible given the constraints of security, needs, system capabilities and financial realities. Finding this balance can be almost impossible to achieve without interacting with people who know what to do, who know where the successes lie and how to avoid mistakes.

Calm Water Services also offer pure IT assistance within the fields of UNIX, Windows Linux, with skills in Oracle, SQL, MS Access and Informix System Administration, and most networking protocols. Potential tasks include:

  • User Administration
  • Backup, Restore, Recovery and the Design of Resilient Systems
  • End-user Support
  • Printing and Plotting
  • Hardware and Software Procurement including Testing and Validation
  • System Maintenance, Monitoring and Health-Check Analysis
  • Installation and Updates of Software Applications and Operating Systems
  • Disk Maintenance, RAID and SAN Systems
  • System Tuning and Optimisation
  • Network Administration including TCP/IP as well as Windows Protocols
  • Audio, Video and Multimedia Considerations and Design
  • Automation and Script Writing
  • Ergonomic Considerations
  • Advice on Consolidation, Decommissioning and Future Trends
  • System Design (matching needs with existing products) and Research, Testing, Implementation and Training


Our long experience of the computing industry in combination with an extensive experience of CAD/CAM and PDM/PLM systems, together with practical Project Management skills ensures that the solution we provide will encompass the maximum possible numer of your business needs.